Privacy policy

Privacy Policy

Last updated: May 12, 2026

WorkHarder operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). WorkHarder is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card details, debit card details, payment information, transaction details, payment confirmations, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including products viewed, added to cart, wishlist activity, purchases, returns, exchanges, cancellations, and order history.
  • Communications with us, including customer support inquiries and correspondence.
  • Device information, including browser type, device identifiers, IP address, and network connection details.
  • Usage information, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from:

  • Directly from you, when you create an account, place an order, contact us, or otherwise interact with the Services.
  • Automatically through the Services, including through cookies and similar technologies.
  • Service providers acting on our behalf.
  • Business partners or other third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving the Services

We use your information to:

  • Process payments and fulfill orders
  • Manage your account
  • Arrange shipping and returns
  • Provide customer support
  • Remember your preferences
  • Improve and personalize your shopping experience
  • Recommend products and services related to your interests

Marketing and Advertising

We may use your information to send marketing communications by email, text message, or postal mail, and to display advertisements related to products or services that may interest you.

Security and Fraud Prevention

We use personal information to:

  • Verify accounts
  • Detect and prevent fraud or malicious activity
  • Maintain the security of our Services
  • Protect customers and the public

You are responsible for maintaining the confidentiality of your account credentials.

Communication

We use your information to respond to inquiries, provide updates regarding orders or accounts, and maintain our customer relationship with you.

Legal Compliance

We may process personal information to comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights and users.

How We Share Personal Information

We may disclose personal information in the following situations:

  • With Shopify, service providers, vendors, and third parties that support our business operations, such as payment processing, analytics, shipping, cloud storage, and customer support.
  • With business and marketing partners for advertising and promotional purposes.
  • When you direct us to share information, such as through social media integrations or shipping providers.
  • Within our corporate group or affiliated companies.
  • In connection with legal obligations, mergers, acquisitions, bankruptcy proceedings, or similar business transactions.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services.

Information submitted through the Services may be transferred to and processed by Shopify and third parties in countries outside your country of residence.

To learn more about how Shopify uses personal information, please visit the:
Shopify Consumer Privacy Policy

You may also manage privacy rights through the:
Shopify Privacy Portal

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content of third-party websites. Please review their privacy policies before providing personal information.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided personal information to us, please contact us so we can delete the information.

Security and Data Retention

No security method is completely secure, and we cannot guarantee absolute security of your information.

We retain personal information only for as long as necessary to:

  • Maintain your account
  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements and policies

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to access your personal information
  • Right to delete personal information
  • Right to correct inaccurate information
  • Right to data portability
  • Right to opt out of targeted advertising or data sharing
  • Right to withdraw consent where applicable

You may also unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Residents of the UK and European Economic Area may also have rights to:

  • Object to certain processing activities
  • Restrict processing
  • Withdraw consent

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how we process your personal information, please contact us.

You may also have the right to lodge a complaint with your local data protection authority.

For EEA residents, a list of supervisory authorities can be found here:
European Data Protection Authorities List

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required by law, we rely on recognized legal mechanisms, such as Standard Contractual Clauses approved by the European Commission or equivalent UK mechanisms, to safeguard international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page along with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us:

Email: support@shopworkharder.com
Address: 75 Salvador Daliplantsoen, Almere, 1328 NB, Netherlands